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Ours carries your dog's name and your phone number embroidered in, so the collar that stops the escape is also the one that gets them home. If you have been looking for a personalised martingale and coming up empty, that is why: the loop construction makes them difficult to embroider, so most makers skip it.
Every collar is cut, sewn and embroidered by our team at our factory in the Hunter Valley, NSW, then shipped from Newcastle. Nothing is drop-shipped from overseas and nothing is imported and personalised on arrival. See how they are made.
| Size | Neck | Width |
|---|---|---|
| XS (number only) | 26cm to 30cm | 1.5cm |
| S | 29cm to 39cm | 2cm |
| M | 37cm to 49cm | 2.5cm |
| L | 41cm to 59cm | 2.5cm |
Measure around the thickest part of the head and neck, not just the neck, because a martingale has to pass over the skull. Leads come in S at 122cm and L at 152cm.
The fittings are not stainless steel and can rust if they get wet, particularly in salt water. If your dog swims, buy the Aqua Dog range instead, which has a marine-grade stainless steel D-ring. We would rather tell you now than replace it later.
Which dogs need a martingale? Greyhounds, whippets, salukis and other sighthounds, whose heads are narrower than their necks, plus any dog that backs out of a flat collar.
Is it a choke collar? No. A martingale is built to tighten only a limited amount and then stop, when fitted correctly.
How do I fit it? Adjusted properly, the two rings should not touch when it closes. Our collar guide explains the fit.
Can I get a matching lead? Yes, embroidered with your dog's name. See all leads.
All orders are processed as quickly as possible. If you've ordered a customised product or a bed which is handmade to order, the manufacturing turn around is the first line of the product description when you order. We regularly update this so when you order you know the current turn around! You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $9.95 flat rate shipping for small items (except beds) across Australia, and free shipping over $99 order total.
Bedding
All bedding receives FREE shipping Australia wide!
In-store pickup
You can skip the shipping fees with free local pickup at 2/148 Racecourse Road Rutherford NSW 2320. Before placing your order send us a message and we'll help you place your order.
Our in-store pickup hours are 9-4pm on Monday-Friday. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping to all countries of our treats and bedding, but are limited to Australia and New Zealand for all Sodapup products.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@roverpetproducts.com.au with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We don't accept returns as we cannot re-sell a product utilised by one dog to another persons dog. Where possible if a product has not been utilised in any way and is in original condition, we will offer a credit.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@roverpetproducts.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@roverpetproducts.com.au
We know sometimes a mistake can happen and you get the wrong size, no biggie! If a product isn’t used and is not personalised, we’re happy to exchange! Please note personalised products like a Bed, Collar or Lead that is personalised cannot be exchanged.











